JCH International - Mats . Matting .
We'll Get You Covered!
Phone: 706-295-4111 . Fax: 706-295-4114 . Toll Free: 800-328-9203
Warranty: All JCH International Inc. floor matting is manufactured of the highest quality material and workmanship. Dependability and service of our products are guaranteed under normal conditions of use, or a full refund or replacement (based on the manufacturer's discretion) will be made.
Product Specifications/Disclaimer: All products are manufactured to meet or exceed normal industry standards. Reasonable variations in size and/or color may occur. Whenever color selection is critical, please request an actual sample. Buyer has the responsibility to determine the suitability of the product and assumes any liability in connection with such use. Seller shall not be liable for damages in excess of purchase price of product.
Minimum Order: No minimum order required. However, a handling charge of $8.50 will be added to all orders that have a net value of $100 or less (with the exception of the Matrix Series Matting orders, where the handling charge will be waived).
Freight Terms: F.O.B. JCH International. No freight allowed. All freight charges are collect unless arrangements are made. Orders will be shipped via FedEx or UPS, whenever possible. UPS requires an $8.00 surcharge on each package containing adhesives.
Damaged Goods and Shortages: All delivered material should be inspected and counted BEFORE accepting shipment. Any damages or shortages should be documented on the freight bill. If any discrepancies occur, please contact our customer service department for assistance in filing a claim. ICC regulations place responsibility for filing claims with the consignee. Claims cannot be honored after six months from date of shipment.
Pricing and Quotes: All prices are manufacturer's suggested list. Distributor discount quoted upon request. Prices are subject to change without notice. All verbal quotations must be documented with our quotation number. When placing an order, please refer to the quote number.
Return Goods Authorization: Prior approval is required before JCH International will accept any returns. Standard stock items in new saleable condition will be accepted for return, freight prepaid, subject to a 25% restocking charge. Custom or special ordered products are non-returnable. Return authorization privilege is valid for 60 days from date of purchase.
Cancellations: To cancel an order, call 1-800-328-9203 and obtain a cancellation number. Orders in-work or shipped CANNOT be cancelled.
Payment Options: We accept Visa, MasterCard, American Express, and Discover cards; as well as Checks or Money Orders. All orders must be paid prior to shipment unless other arrangements have been made. To set up a credit account, please fill out a credit application and return to us - Click Here.
Site Disclaimer: Every effort has been made to assure the information contained herein is accurate. However, errors in text, graphics, or color may occur.